key responsibilities:
1. supervise airport operations: oversee and manage all activities at the airport, including coordinating with ground staff, ensuring flights are on schedule, and resolving any issues that may arise.
2. ensure passenger safety and comfort: monitor boarding processes, assist passengers with inquiries, and address any concerns to ensure a smooth and pleasant travel experience for all.
3. handle customer service: interact with passengers to provide information, handle complaints, and ensure a high level of customer satisfaction throughout their journey.
4. maintain airport security: monitor security procedures, enforce safety regulations, and take appropriate actions in case of emergencies to ensure the safety of passengers and staff.
5. coordinate with various departments: collaborate with airline staff, maintenance crews, and other relevant departments to ensure efficient airport operations and timely departures and arrivals.
required skills and expectations:
1. excellent communication skills: ability to interact effectively with passengers, colleagues, and stakeholders.
2. strong organizational skills: capable of multitasking, prioritizing duties, and managing time efficiently in a fast-paced environment.
3. problem-solving abilities: quick thinking and resourcefulness to address issues promptly and effectively.
4. knowledge of airport operations: understanding of airport procedures, regulations, and safety protocols.
5. team player mentality: willingness to collaborate with others and work towards common goals to ensure smooth airport operations.
Experience
0 - 1 Years
No. of Openings
202
Education
12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata