- greeting passengers: welcome passengers with a smile and assist them with any questions or concerns they may have.
- check-in luggage: ensure that passengers' luggage is properly checked in and tagged before boarding their flight.
- assist with boarding: help passengers board the plane in an orderly fashion, ensuring that everyone is seated comfortably.
- provide information: answer passengers' queries regarding flight schedules, boarding gates, and other airport-related information.
- handle complaints: address any complaints or issues raised by passengers in a professional and courteous manner.
- ensure safety: be vigilant and proactive in identifying any security threats or safety hazards at the airport.
required skills and expectations:
- excellent communication skills: ability to effectively communicate with passengers and colleagues in a clear and concise manner.
- customer service oriented: willingness to go above and beyond to ensure passengers have a pleasant airport experience.
- attention to detail: ability to pay close attention to details, especially when handling luggage and checking documents.
- ability to work in a fast-paced environment: comfortable working in a dynamic and fast-paced airport setting, multitasking and prioritizing tasks efficiently.
- willingness to work flexible hours: ability to work varying shifts, including nights, weekends, and holidays, as required in an airport setting.
Experience
0 - 1 Years
No. of Openings
23
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata