key responsibilities:
1. airport ticketing: selling and issuing airline tickets to passengers.
- assist passengers in booking flights, selecting seats, and providing them with necessary information about their journey.
2. airport staff duties: assisting passengers with check-in, baggage handling, and boarding.
- help passengers with the check-in process, weigh and tag luggage, and ensure smooth boarding procedures.
3. airport ground staff: providing support on the ground, such as guiding planes to gates.
- direct aircraft on the ground, communicate with pilots and ensure safe movement on runways and taxiways.
4. customer service: assisting passengers with inquiries, complaints, and providing exceptional service.
- handle passenger concerns, provide guidance, and address any issues to ensure a pleasant experience.
required skills and expectations:
1. good communication skills: ability to interact effectively with passengers and other staff members.
2. attention to detail: ensuring accuracy in ticketing, baggage handling, and boarding procedures.
3. customer-oriented approach: focus on providing excellent service and resolving passenger issues.
4. ability to work in a fast-paced environment: managing multiple tasks efficiently while maintaining a positive attitude.
5. team player: collaborating with colleagues to ensure smooth operations and passenger satisfaction.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata