Airport Information Desk Associate - Full Time - Freshers

Flyhie Aviation

key responsibilities:

1. provide accurate and up-to-date information to passengers: as an airport information desk executive, your primary responsibility is to assist passengers with inquiries about flights, airport facilities, and transportation options in a professional and courteous manner.

2. handle customer inquiries and complaints: you will be responsible for addressing customer concerns, resolving issues, and ensuring a positive experience for all passengers at the information desk.

3. assist with lost and found items: you will help passengers retrieve lost items and coordinate with the appropriate departments to return lost belongings to their rightful owners.

4. maintain a clean and organized information desk area: keeping the information desk tidy and well-organized is essential for creating a welcoming environment for passengers seeking assistance.

5. communicate effectively with airport personnel: collaborating with other airport staff members to share important information and coordinate activities will be crucial in ensuring a smooth operation at the information desk.

required skills and expectations:

1. strong communication skills: you should be able to effectively communicate with passengers from diverse backgrounds and handle inquiries with patience and professionalism.

2. attention to detail: being able to provide accurate and detailed information to passengers is essential in this role.

3. customer service mindset: a customer-centric approach and the ability to address passenger needs promptly and effectively are key expectations for this position.

4. team player: collaborating with fellow airport staff members and working together to provide top-notch service to passengers is essential.

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Information Desk Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata