Face-to-Face For Airport Ground Staff Jobs (Freshers)

Flyhie Aviation

key responsibilities:

1. assisting passengers: airport ground staff are responsible for helping passengers with check-in, baggage handling, and boarding procedures to ensure a seamless travel experience.

2. safety and security: ensuring the safety and security of passengers and airport personnel by following established protocols and guidelines during check-in, boarding, and disembarkation.

3. customer service: providing excellent customer service by addressing passenger inquiries, resolving issues, and assisting with special requests to enhance the overall travel experience.

4. crowd control: managing passenger flow and addressing any crowd-related issues to maintain order and efficiency within the airport terminal.

5. communication: effectively communicating with passengers, airline staff, and other airport personnel to relay important information and ensure smooth operations.

required skills and expectations:

1. strong communication skills: ability to communicate clearly and effectively with passengers and colleagues.

2. customer service orientation: a friendly and customer-focused attitude to provide assistance and support to travelers.

3. attention to detail: being meticulous in handling passenger documentation, baggage, and boarding procedures to avoid errors.

4. ability to work under pressure: capacity to handle stressful situations and manage multiple tasks in a fast-paced airport environment.

5. team player: collaborating with colleagues and airline staff to ensure efficient operations and passenger satisfaction.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata