- greeting and assisting passengers: as an airport ground staff member, you will be responsible for welcoming passengers, providing them with information about their flight, and assisting them with any queries or concerns they may have.
- checking in passengers: you will be in charge of checking in passengers, issuing boarding passes, and ensuring they have all the necessary documentation to board their flight.
- baggage handling: your role will involve handling baggage, ensuring it is properly tagged and loaded onto the correct flight.
- security checks: you will need to assist with security checks, including screening passengers and their luggage to ensure compliance with safety regulations.
- communication with airline crew: you will be required to communicate effectively with airline crew members to ensure a smooth and efficient boarding process.
required skills and expectations:
- excellent communication skills: you should have strong verbal communication skills to interact with passengers and airline crew members effectively.
- attention to detail: it is essential to pay close attention to detail when checking in passengers and handling baggage to prevent any errors.
- customer service mindset: a customer-focused approach is crucial in this role to ensure passengers have a pleasant experience at the airport.
- ability to work under pressure: as airport ground staff, you must be able to work efficiently in a fast-paced environment and handle stressful situations with composure.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata