key responsibilities:
1. assist passengers during check-in and boarding process: you will be responsible for helping passengers check in their luggage, issue boarding passes, and guide them through security procedures.
2. handle baggage: you will ensure that passengers' luggage is safely loaded and unloaded from the aircraft, as well as help passengers with any lost or damaged baggage inquiries.
3. provide customer service: you will assist passengers with any queries or concerns they may have, as well as provide information on flight schedules, delays, and other airport services.
4. maintain cleanliness and organization: you will be responsible for maintaining cleanliness and orderliness in the airport terminal and boarding gates.
5. comply with safety regulations: you will ensure that all safety regulations and procedures are followed to maintain a safe environment for passengers and staff.
required skills and expectations:
- good communication skills to interact effectively with passengers and colleagues.
- ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- willingness to work irregular hours, including weekends and holidays.
- attention to detail to accurately handle baggage and ticketing procedures.
- ability to remain calm and composed in stressful situations.
- physically fit to handle baggage and stand for long periods of time.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata