Hiring For 12th Pass Freshers - Airport Ground Staff

Job Description

key responsibilities:

1. assist passengers during check-in process: you will be responsible for helping passengers with check-in procedures, including issuing boarding passes and luggage tags.

2. manage boarding procedures: you will oversee the boarding process, ensuring passengers board the correct flight and assisting with any issues that arise.

3. handle customer inquiries: you will address passenger queries regarding flights, schedules, and other airport-related information, providing excellent customer service at all times.

4. ensure safety and security: you will be required to follow strict safety and security protocols to maintain a safe airport environment for passengers and staff.

5. collaborate with airline staff: you will work closely with airline personnel to coordinate flight schedules, resolve passenger issues, and ensure smooth operations at the airport.

required skills and expectations:

1. strong communication skills: you must have excellent verbal communication skills to effectively interact with passengers and colleagues.

2. customer service orientation: a customer-centric approach is crucial in this role to deliver a positive experience for passengers.

3. attention to detail: precision and accuracy are essential when handling passenger documents and flight information.

4. ability to work under pressure: the airport environment can be fast-paced and challenging; you should be able to remain calm and focused during busy times.

5. team player: collaboration with other airport and airline staff is key to ensuring seamless operations and passenger satisfaction.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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