- welcome passengers as they arrive at the airport: greet passengers with a friendly and professional demeanor, providing them with information and assistance as needed.
- assist passengers with check-in process: guide passengers through the check-in procedures, including verifying identification, issuing boarding passes, and checking luggage.
- provide security screenings: conduct thorough security screenings of passengers and their belongings to ensure the safety of all individuals on the flight.
- assist with boarding process: manage the boarding process, ensuring that passengers board the aircraft in an organized and efficient manner.
- handle passenger inquiries and complaints: address any questions or concerns that passengers may have, resolving issues in a timely and courteous manner.
skills and expectations:
- excellent communication skills: ability to communicate clearly and effectively with passengers and other airport staff.
- customer service-oriented: willingness to go above and beyond to ensure passenger satisfaction.
- attention to detail: ability to accurately perform check-in procedures and security screenings.
- team player: ability to work well with a team to ensure smooth airport operations.
- ability to remain calm under pressure: capacity to handle stressful situations with professionalism and composure.
Experience
0 - 1 Years
No. of Openings
24
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata