Face-to-Face For Airport Ground Staff Jobs (Freshers)

Flyhie Aviation

- key responsibilities:

1. assist passengers with check-in and boarding processes: this involves helping passengers check in for their flights, assisting with luggage drop-off, and guiding them to the boarding gate.

2. handle passenger queries and provide customer service: answer questions, resolve issues, and provide assistance to passengers to ensure a smooth travel experience.

3. ensure safety and security procedures are followed: adhere to airport security regulations and protocols to maintain a safe environment for passengers and staff.

4. coordinate with flight crew and ground personnel: work closely with pilots, cabin crew, and other ground staff to ensure efficient and on-time flight operations.

5. perform administrative tasks: maintain records, report any incidents or irregularities, and assist with any other administrative duties as required.

- required skills and expectations:

1. excellent communication skills: ability to effectively communicate with passengers, colleagues, and supervisors in a professional manner.

2. customer service orientation: a friendly and helpful attitude towards passengers, with a focus on providing high-quality customer service.

3. attention to detail: ability to accurately follow procedures, handle paperwork, and ensure compliance with regulations.

4. physical fitness: ability to stand for long periods, lift and carry luggage, and move around the airport terminal as needed.

5. team player: willingness to work collaboratively with others to achieve common goals and deliver exceptional service to passengers.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata