key responsibilities:
1. airport ticketing: assist passengers with check-in, ticketing, and boarding processes at the airport counter.
2. customer relationship: interact with customers in a polite and professional manner, addressing their inquiries and resolving issues promptly.
3. air ticketing: handle the booking, rebooking, and cancellation of flight tickets accurately and efficiently.
4. ticket booking: assist customers in selecting the best flight options based on their preferences and budget, and ensure seamless booking process.
required skills and expectations:
1. strong communication skills: ability to effectively communicate with passengers and team members.
2. customer service orientation: prioritize customer satisfaction by providing excellent service and resolving customer concerns.
3. attention to detail: perform ticketing and booking tasks with accuracy and precision to avoid errors.
4. knowledge of ticketing systems: familiarity with airline reservation software and online booking platforms.
5. multitasking: ability to handle multiple tasks at once in a fast-paced environment.
6. flexibility: willingness to work in shifts and adapt to changing job demands.
7. basic computer skills: proficiency in using computers for ticketing and booking purposes.
Experience
0 - 2 Years
No. of Openings
185
Education
12th Pass, 10th Pass, B.A, B.C.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.B.A/PGDM
Role
Air Ticketing Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office