Hiring Fresher - Air Ticketing Executive - Chatra

Flyhie Aviation

key responsibilities:

1. book and issue air tickets: responsible for booking and issuing air tickets for customers according to their desired itinerary and preferences.

2. provide customer service: assist customers with their queries, provide information on flight schedules, fares, and availability, and offer guidance on the best travel options.

3. manage reservations: handle ticket reservations, changes, cancellations, and upgrades as requested by customers while ensuring accuracy and timely processing.

4. coordinate with airlines: communicate with airlines to check seat availability, confirm reservations, resolve booking issues, and coordinate special requests for customers.

5. handle payment transactions: process payments for ticket bookings, issue invoices, and provide receipts to customers while adhering to established payment procedures.

6. maintain records: keep accurate records of all ticketing transactions, customer information, and payment details in the system for future reference and auditing purposes.

required skills and expectations:

1. good communication skills: ability to communicate effectively with customers, airlines, and colleagues to provide excellent service.

2. attention to detail: strong focus on accuracy and precision in booking tickets, managing reservations, and handling payment transactions.

3. computer proficiency: familiarity with ticketing software, online booking platforms, and basic computer applications for efficient ticketing operations.

4. customer service orientation: commitment to meeting customer needs, resolving issues promptly, and ensuring customer satisfaction throughout the ticketing process.

5. adaptability: ability to work in a fast-paced environment, handle multiple tasks simultaneously, and adjust to changing airline policies and procedures.

• Experience

  Fresher

• No. of Openings

  40

• Education

  12th Pass, 10th Pass, B.A, B.Arch, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, M.A

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata