Interview For Air Ticketing Executive || 12th Pass - Freshers

Flyhie Aviation

- key responsibilities:

1. process airline reservations: assist customers in booking airline tickets, checking availability, and providing information on flight schedules.

2. issue tickets: generate and issue electronic and paper airline tickets to customers after confirming their bookings.

3. handle customer inquiries: respond to customer queries regarding ticket prices, flight routes, baggage regulations, and other relevant information.

4. coordinate with airlines: communicate with airline representatives to resolve booking issues, make changes to reservations, and ensure smooth travel experiences for customers.

5. maintain accurate records: keep detailed records of bookings, cancellations, payment transactions, and customer information in the system.

- required skills and expectations:

1. basic computer skills: proficiency in using computer systems to make reservations, issue tickets, and manage customer data.

2. excellent communication skills: ability to interact effectively with customers, airline personnel, and team members to provide high-quality service.

3. attention to detail: thoroughness in processing bookings, issuing tickets, and maintaining accurate records to avoid errors and discrepancies.

4. customer service orientation: focus on meeting customer needs, addressing inquiries promptly, and ensuring customer satisfaction throughout the booking process.

5. adaptability: willingness to learn airline booking systems, stay updated on industry trends, and adapt to changes in airline policies and procedures.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata