- key responsibilities:
1. handling inquiries for flight ticket bookings: this involves interacting with customers to understand their travel requirements and providing them with suitable flight options.
2. issuing tickets and processing payments: once a customer decides on a flight, the air ticketing executive is responsible for issuing the ticket and processing the payment through various payment methods.
3. providing customer support: assisting customers with any queries or issues related to their flight bookings before, during, and after their travel.
4. managing reservation systems: updating and maintaining the airline reservation systems with accurate information related to flight schedules, availability, and bookings.
5. ensuring compliance with airline policies: adhering to the rules and regulations set by airlines regarding ticketing procedures and customer service standards.
- required skills and expectations:
1. good communication skills: ability to effectively communicate with customers and provide exceptional customer service.
2. attention to detail: ensuring accuracy in ticket issuance, payment processing, and reservation management.
3. knowledge of air ticketing procedures: understanding the process of booking flights, issuing tickets, and managing reservations.
4. basic computer skills: proficiency in using computer systems and reservation software.
5. ability to work in a fast-paced environment: handling multiple inquiries and bookings efficiently during peak travel seasons.
Experience
0 - 1 Years
No. of Openings
25
Education
12th Pass, 10th Pass, I.T.I. [Other], B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
kolkata