- responsible for booking and issuing air tickets for customers: the air ticketing executive will be in charge of handling customer inquiries, booking flights, and issuing tickets according to their preferences and needs.
- managing reservations and arranging changes in travel plans: they will need to efficiently handle changes in reservations, cancellations, and modifications in travel plans while ensuring customer satisfaction.
- providing customer service and support: the air ticketing executive will be responsible for addressing customer queries, complaints, and providing assistance before, during, and after their travel to ensure a smooth experience.
- coordinating with airlines and other departments: they will work closely with airlines, airport operations, cargo services, and other relevant departments to ensure seamless coordination and communication for timely and efficient services.
- ensuring compliance with airline policies and regulations: it is essential for the air ticketing executive to stay updated on airline policies, regulations, and procedures to ensure compliance and avoid any discrepancies or issues.
skills and expectations:
- excellent communication skills to interact with customers, airlines, and other departments effectively.
- good computer skills and knowledge of ticketing software to process bookings accurately and efficiently.
- strong attention to detail to ensure error-free ticketing and customer information.
- ability to work under pressure and handle multiple tasks simultaneously in a fast-paced environment.
- customer service orientation with a friendly and helpful attitude towards assisting customers with their travel needs.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata