- **ticket booking**: the air ticketing executive will be responsible for booking air tickets for customers, ensuring accuracy in details such as departure and arrival times, dates, and passenger information.
- **customer relationship**: building and maintaining positive relationships with customers, addressing their queries, providing assistance with booking changes or cancellations, and ensuring customer satisfaction with the ticketing process.
- **air ticketing**: familiarity with airline systems and procedures, including issuing tickets, handling reservations, managing seat assignments, and processing payments securely.
skills and expectations:
- proficient in using computer systems and software for booking tickets and managing customer information.
- strong communication skills to interact effectively with customers, provide clear information, and resolve any ticketing issues promptly.
- attention to detail to ensure accuracy in ticket bookings and customer information.
- ability to work in a fast-paced environment, handle multiple bookings simultaneously, prioritize tasks, and meet deadlines.
- knowledge of airline rules and regulations, fare structures, and ticketing policies to provide accurate information to customers.
- willingness to work flexible hours, including weekends and holidays, based on flight schedules and customer demand.
Experience
0 - 2 Years
No. of Openings
368
Education
12th Pass, 10th Pass, B.A, B.C.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.B.A/PGDM
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office