Air Ticketing Agent - Full Time - Freshers

Flyhie Aviation

key responsibilities:

1. process ticket bookings: responsible for booking air tickets for customers based on their requirements and preferences. ensure accuracy in details and adherence to airline guidelines.

2. provide customer service: assist customers with inquiries related to ticket bookings, flight schedules, baggage allowances, and other travel-related queries. address customer concerns and provide satisfactory solutions.

3. manage reservations: handle reservations, cancellations, and modifications to existing bookings. coordinate with airlines to make necessary changes and ensure timely communication with customers.

4. issue tickets: generate and issue electronic or physical tickets to customers after confirming their bookings. verify payment details and provide receipts as required.

5. coordinate with airlines: communicate with airlines to check availability, confirm bookings, resolve issues, and coordinate special requests on behalf of customers.

required skills and expectations:

- excellent communication skills to interact with customers effectively and provide assistance in a professional manner.

- strong attention to detail to accurately process bookings, issue tickets, and manage reservations without errors.

- knowledge of airport ground staff operations, ticketing procedures, and ramp handling to effectively perform the role of an air ticketing agent.

- ability to work under pressure and handle multiple tasks simultaneously in a fast-paced environment.

- basic computer skills to navigate booking systems, process payments, and generate tickets efficiently.

• Experience

  Fresher

• No. of Openings

  40

• Education

  12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Ed, BDS, Any Bachelor Degree, Post Graduate Diploma [Other], M.A

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata