- responsibilities:
1. assist passengers during check-in and boarding processes: as air port ground staff, you will be responsible for helping passengers with check-in procedures, issuing boarding passes, and guiding them through boarding gates.
2. handle baggage and cargo: you will assist in the loading and unloading of baggage and cargo, ensuring they are safely stored and transported to the aircraft.
3. provide customer service: you will interact with customers, answer queries, provide information about flight schedules, and assist in resolving any passenger issues or complaints.
4. ensure safety and security: it is crucial to follow all safety and security protocols to maintain a safe airport environment for passengers, staff, and aircraft.
- required skills and expectations:
1. good communication skills: as an air port ground staff, you need to communicate effectively with passengers and colleagues.
2. customer service orientation: you should be customer-focused, polite, and helpful in assisting passengers.
3. attention to detail: handling baggage, passenger information, and flight schedules require careful attention to detail to ensure accuracy and efficiency.
4. physical fitness: the role may involve handling heavy baggage and walking long distances, so physical fitness is important. 
5. ability to work in a fast-paced environment: airports can be busy and hectic, so you should be able to work well under pressure and adapt to changing situations quickly.		
- Experience - 0 - 1 Years 
- No. of Openings - 35 
- Education - 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree 
- Role - Air Port Ground Staff 
- Industry Type - Aviation / Airline / Aerospace 
- Gender - [ Male / Female ] 
- Job Country - India 
- Type of Job - Full Time 
- Work Location Type - Work from Office 
- Face interview location - Kolkata