key responsibilities:
1. coordinate and manage the air cargo operations: this involves overseeing the handling, loading, and unloading of cargo shipments to ensure timely and efficient delivery.
2. liaise with airlines and freight forwarders: communicate effectively with airlines and freight companies to schedule cargo shipments, resolve issues, and ensure smooth operations.
3. ensure compliance with safety regulations: adhere to all safety protocols and regulations to maintain a secure environment during cargo handling and transportation.
4. handle documentation: prepare and maintain accurate records of cargo shipments, including invoices, bills of lading, and other necessary paperwork.
5. resolve customer inquiries and complaints: address customer concerns promptly, provide assistance with cargo-related queries, and ensure high levels of customer satisfaction.
required skills and expectations:
1. strong communication skills: ability to effectively communicate with airline staff, freight forwarders, and customers to coordinate cargo operations seamlessly.
2. attention to detail: must possess a keen eye for detail to accurately handle documentation, track cargo shipments, and ensure compliance with safety protocols.
3. problem-solving skills: capable of identifying and resolving issues that may arise during cargo operations to minimize delays and ensure efficient delivery.
4. basic computer skills: proficiency in using computer systems to manage cargo documentation, track shipments, and communicate with stakeholders effectively.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, Any Bachelor Degree
Role
Air Cargo Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata