Proficient in handling calls and providing Support to end-users.
Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.
Installation of Data card Like VPN Data Card, Tata photon+ and Reliance Netconnect etc.
Key Skills : application installations,active listening,adaptability,desktop support engineer
-Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels.
-Excellent communication skills and proficiency in speaking English.
-The successful incumbent in this position will have extensive...
Key Skills : system adminstrator,admin,computer admin
L1/L2 Support ownership of all hosting products (cpanel /plesk /vps /cloud /dedicated).
Escalate, follow-up and fix recurrent issues in a timely manner by co-ordinating with product development teams.
Handle all tickets/live chats with good eff...
Key Skills : web hosting,cpanel,linux administrator,customer support
-Installation of Operating Systems like Windows XP, Windows Vista, Windows 7,Windows 8 ,Windows 2003 and Windows 2008 Server.
-Installation of MS Outlook 2003/2007/2010 .
-Creating user email account using POP3 , SMTP, and IMAP.
- Good knowledge on Microsoft product support [Windows XP & 7, MS office suits, Outlook]
- Knowledge on technologies like Windows 2008 server, Exchange 2010, VMware, AD,DNS,DHCP, Antivirus server etc..
- Knowledge in Networking and applications...