We are hiring a Technical Operations Executive for one of our leading ecommerce clients.
Position description :
- To be in charge of a cluster of interconnected stores and to ensure their availability and uptime.
- To be responsible for solving all technical issues in time according to predefined SLAs
- Prepare activity report on support activities
- Escalate problems to other departments as needed
- Self-directed, able to prioritize and effectively handle multiple service requests at a time under high pressure and challenging situations
- Advanced IOT, technical and network connectivity trouble shooting skills
- May supervise and train less experienced staff or team member
- Ability to work overtime if the issue is not resolved in time
- Other duties as assigned
- Good team player and communication skills.
Primary Responsibilities :
- Self-directed, able to prioritize and effectively handle multiple service requests at a time under high pressure and challenging situations
- Advanced IOT, technical and network connectivity troubleshooting skills
Required :
- Experience in Linux and SQL
- Experience0 - 2 Years
- No. of Openings2
- EducationB.C.A, B.Sc, M.C.A, M.Sc
- RoleTechnical Operations Executive
- Industry TypeIT-Hardware & Networking / IT-Software / Software Services
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office