- install, configure, and commission a wide range of medical devices and equipment at client locations.
- conduct functional checks, calibration, and validation to ensure proper operation as per manufacturer standards.
- provide user training and demonstrations to hospital staff and end-users.
- perform routine preventive maintenance to maximize equipment uptime and extend product lifecycle.
- diagnose technical issues, identify root causes, and carry out repairs efficiently.
- respond to service calls promptly and ensure critical medical devices are restored with minimal downtime.
- offer on-site and remote technical assistance to customers facing operational issues.
- maintain strong customer relationships by delivering professional and timely support.
- educate clients on equipment handling, safety protocols, and routine maintenance procedures.
- maintain service logs, installation reports, calibration records, and customer feedback forms.
- ensure documentation complies with healthcare regulatory standards and company policies.
- prepare service reports, recommend spare parts replacement, and submit follow-ups to the service manager.
- ensure all service activities meet medical device safety standards and industry regulations.
- follow quality protocols, including esd precautions, sterilization requirements, and biomedical compliance.
- support internal audits and quality inspections related to service operations.
- track spare parts consumption, maintain stock levels, and coordinate procurement when necessary.
- ensure proper handling of tools, test instruments, and diagnostic equipment.
- participate in technical training programs on new medical devices and emerging technologies.
- provide feedback to r&d and product teams regarding recurring issues and suggestions for product improvement.
- contribute to building service best practices and process improvements.
Experience
0 - 2 Years
No. of Openings
1
Education
12th Pass
Role
Service Engineer
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.