1. Business Development and Prospecting:
Identify and Generate Leads: Proactively seek new business opportunities through cold calling, emailing, networking, social selling, referrals, and market research.
Market Analysis: Conduct market research to identify new business opportunities, understand customer needs, and stay informed on industry trends and competitors.
Qualify Prospects: Evaluate leads to determine their potential and fit for the company's products/services.
2. Sales Management and Execution:
Client Meetings & Presentations: Schedule and attend meetings (virtually or in-person) with potential and existing clients to understand their needs and present tailored product/service solutions.
Product Expertise: Develop and maintain a deep understanding of the company's products/services, features, and benefits.
Negotiation and Closing: Negotiate prices, contracts, and terms of sale, and skillfully close deals to achieve sales targets.
Sales Targets: Work diligently towards and strive to exceed monthly, quarterly, and annual sales goals (KPIs).
3. Client Relationship Management:
Relationship Building: Act as the primary point of contact and build and maintain long-term, meaningful relationships with clients to secure repeat business and referrals.
Post-Sales Support: Provide effective after-sales support, handle customer questions and complaints, and gather feedback for product/service improvement.
4. Reporting and Administration:
CRM Management: Utilize Customer Relationship Management (CRM) software (., Salesforce, HubSpot) to track leads, log sales activity, manage the sales pipeline, and maintain accurate customer records.
Reporting: Prepare and present regular sales reports, forecasts, and performance reviews to management.
Documentation: Prepare accurate quotations, proposals, and contracts for clients.
5. Collaboration and Company Representation:
Internal Collaboration: Work closely with marketing, product, and support teams to align strategies, ensure a seamless customer experience, and relay customer feedback for product development.
Events: Represent the company at trade shows, conferences, and industry events to generate leads and promote the brand.