Senior Process Associate - International Voice Process

Ascendz HR Solutions

International Voice Process

Designation: Senior Process Associate

Vacancy: 120

Shift : Night shift

Shift Timings: PM to AM

Work Location: Chennai

Eligible Candidates:

Freshers with any educational background but Excellent Communication is mandatory

Experienced Candidate with 1 - 4 years in any International call centre.

Job Description:

Effective English oral communication skills

Excellent, analytical, listening and organizational skills

Candidate must have good English written / verbal communication skills. In

addition, English Language Comprehensive must be good.

Candidates must be open to relocate to any location and work in shifts (where and

when required)

Candidates must be available to join immediately.

Excellent customer service skills and great enthusiasm for helping customers.

Must be able to prioritize, planning work activities efficiently to meet deadlines and

high-level goals and complete all job duty requirements

Must be able to adhere to schedule changes based on department and/or business.

Must be an energetic self-starter with the ability to work both independently and

within a team.

Excellent time management skills, attention to detail and the ability to multi task

Capacity to handle change, stay open to different ideas, support positive changes

Initiative: Identifying what needs to be done and doing it before being asked or

before the situation warrants it

Performance based Hike will be given.

Ability to continually display positive attitude.

Stay current with system information, changes and updates

Speed Efficiency from the candidates.

Team Work to be done.

Perform under pressure.

Regularity & Punctuality

Good time management and leave management.

Adaptability and Flexibility.

Ethic

Experience : 0 - 4 Years

No. of Openings : 80

Education : Advanced/Higher Diploma, Any Bachelor Degree

Role : International Voice Process

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India