Senior Process Associate - International Voice Process

Ascendz HR Solutions

international voice process

designation: senior process associate

vacancy: 120

shift : night shift

shift timings: pm to am

work location: chennai

eligible candidates:

freshers with any educational background but excellent communication is mandatory

experienced candidate with 1 - 4 years in any international call centre.

job description:

• effective english oral communication skills

• excellent, analytical, listening and organizational skills

• candidate must have good english written / verbal communication skills. in

addition, english language comprehensive must be good.

• candidates must be open to relocate to any location and work in shifts (where and

when required)

• candidates must be available to join immediately.

• excellent customer service skills and great enthusiasm for helping customers.

• must be able to prioritize, planning work activities efficiently to meet deadlines and

high-level goals and complete all job duty requirements

• must be able to adhere to schedule changes based on department and/or business.

• must be an energetic self-starter with the ability to work both independently and

within a team.

• excellent time management skills, attention to detail and the ability to multi task

• capacity to handle change, stay open to different ideas, support positive changes

• initiative: identifying what needs to be done and doing it before being asked or

before the situation warrants it

• performance based hike will be given.

• ability to continually display positive attitude.

• stay current with system information, changes and updates

• speed efficiency from the candidates.

• team work to be done.

• perform under pressure.

• regularity & punctuality

• good time management and leave management.

• adaptability and flexibility.

• ethic

• Experience

  0 - 4 Years

• No. of Openings

  80

• Education

  Advanced/Higher Diploma, Any Bachelor Degree

• Role

  International Voice Process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office