Interview For Ground Staff || 12th Pass - Freshers

Flyhie Aviation

key responsibilities:

1. ensure smooth ground operations: the ground staff is responsible for coordinating various activities such as baggage handling, aircraft refueling, and passenger assistance to ensure smooth operations on the ground.

2. manage ground operations: they oversee the efficient execution of tasks related to aircraft arrival, departure, and turnaround times to maintain the flight schedule.

3. assist passengers: providing assistance to passengers during check-in, boarding, and deplaning, as well as addressing any queries or concerns they may have.

4. maintain safety protocols: ensuring that all safety regulations and protocols are followed diligently to guarantee the safety of passengers, crew, and ground staff.

required skills and expectations:

1. strong communication skills: the ground staff must have excellent communication skills to interact effectively with passengers, colleagues, and airline personnel.

2. attention to detail: being detail-oriented is essential to ensure accurate and efficient handling of luggage, documentation, and passenger information.

3. customer service orientation: a customer-centric approach is necessary to provide exceptional service and address passenger needs promptly and courteously.

4. ability to work in a team: collaborating effectively with other ground staff, airline personnel, and various departments to achieve operational efficiency and deliver a positive passenger experience.

5. adaptability: the ground staff should be able to adapt to changing situations, work under pressure, and handle challenging circumstances while maintaining professionalism and composure.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata