key responsibilities:
1. assist in ground operations: help in coordinating various tasks on the ground such as baggage handling, aircraft movement, and passenger boarding to ensure smooth operations.
2. manage ground staff: supervise the activities of ground staff including ramp agents, baggage handlers, and aircraft cleaners to ensure efficient and safe operations.
3. handle customer service: interact with passengers to assist them with check-in, boarding, and any other queries or assistance they may require.
4. ensure safety protocols: follow and enforce all safety procedures and guidelines to maintain a safe working environment for staff and passengers.
5. perform administrative tasks: assist in paperwork, data entry, and other administrative duties related to ground operations.
6. support ground hostess: provide support to the ground hostess in welcoming passengers, guiding them through the airport, and ensuring their comfort and satisfaction during their travel experience.
required skills and expectations:
- candidates should have a minimum educational qualification of 10th pass or higher.
- good communication skills to effectively interact with passengers and staff.
- ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- knowledge of ground operation procedures and safety protocols.
- willingness to work in shifts and on weekends as required.
- strong attention to detail and organizational skills to ensure smooth ground operations.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata