Ground Staff Executive || Freshers & Experienced

key responsibilities:

1. assisting passengers: provide assistance to passengers with check-in, baggage handling, and boarding procedures at the airport. ensure a smooth and pleasant experience for travelers.

2. ensuring safety and security: monitor and implement safety and security protocols to maintain a secure environment for passengers and staff.

3. communicating information: disseminate flight information, gate changes, and boarding announcements to passengers in a clear and timely manner.

4. handling customer inquiries: address passenger queries, complaints, and concerns professionally and efficiently to enhance customer satisfaction.

5. coordinating with other departments: collaborate with airline crew, ground crew, and other airport personnel to ensure seamless operations.

required skills and expectations:

1. strong communication skills: ability to communicate effectively with passengers and colleagues in a clear and concise manner.

2. customer service-oriented: demonstrate a customer-centric approach and a willingness to go the extra mile to assist passengers.

3. attention to detail: pay close attention to detail to ensure accuracy and compliance with safety regulations.

4. team player: work well in a team environment and collaborate effectively with others to achieve common goals.

5. adaptability: quickly adapt to changing situations and work under pressure in a dynamic airport environment.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Ground Staff Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata