- ensure smooth ground operations at the airport: the ground staff executive is responsible for coordinating and overseeing all ground operations at the designated airport to ensure efficiency and effectiveness.
- manage ground staff: supervise and manage a team of ground staff members, including baggage handlers, ramp agents, and customer service personnel, to ensure they are performing their duties effectively and efficiently.
- assist passengers: provide assistance to passengers during check-in, boarding, and disembarkation processes to ensure a pleasant and seamless travel experience.
- coordinate with other departments: collaborate with other departments such as security, maintenance, and airline operations to ensure smooth coordination and cooperation in all ground activities.
- ensure safety and security: adhere to all safety and security protocols to ensure the well-being of passengers, staff, and aircraft at all times.
required skills and expectations:
- excellent communication skills: the ground staff executive must have strong verbal and written communication skills to effectively communicate with passengers and staff.
- strong leadership abilities: ability to lead and manage a team of ground staff members to ensure they perform their duties efficiently.
- detail-oriented: attention to detail is crucial in ensuring all ground operations run smoothly and according to protocol.
- customer service skills: ability to provide excellent customer service to passengers to ensure a pleasant travel experience.
- ability to work under pressure: the ground staff executive should be able to handle stressful situations and make quick decisions to resolve issues effectively.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata