key responsibilities:
1. assist with ground operations activities: this involves supporting the ground manager with various tasks to ensure smooth operations on the ground, such as coordinating luggage loading and unloading, directing passengers, and managing logistics.
2. oversee ground staff: supervise the ground staff to ensure they are following safety protocols, providing excellent customer service, and efficiently carrying out their duties.
3. communicate with airlines: maintain communication with airline representatives to coordinate flight schedules, handle passenger inquiries, and address any issues that may arise during ground operations.
4. ensure compliance with regulations: adhere to all industry regulations and safety standards to guarantee a safe and secure environment for both passengers and staff.
5. handle administrative tasks: assist with paperwork, record-keeping, and other administrative duties related to ground operations to ensure proper documentation and organization.
required skills and expectations:
1. excellent communication skills: ability to effectively communicate with passengers, airline personnel, and ground staff.
2. strong organizational skills: capability to multitask, prioritize tasks, and manage time efficiently in a fast-paced environment.
3. attention to detail: keen eye for detail to ensure accuracy in all aspects of ground operations.
4. problem-solving abilities: resourcefulness to handle unexpected situations and resolve issues promptly.
5. flexibility: willingness to work varying shifts, weekends, and holidays as required in the aviation industry.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Operations Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata