key responsibilities:
1. greeting and assisting passengers at the airport: as a ground hostess, you will be responsible for welcoming passengers, providing necessary information, and assisting them with any queries they may have.
2. ensuring smooth boarding and disembarkation process: you will help in organizing the boarding process, ensuring passengers board the right flight, and assisting with their luggage during disembarkation.
3. handling check-in procedures: you will be responsible for checking in passengers, issuing boarding passes, and ensuring all necessary documentation is in place.
4. coordinating with ground staff and airline crew: you will work closely with ground staff and airline crew to ensure flights operate smoothly and on time.
5. responding to passenger inquiries and resolving issues: you will address any passenger concerns or complaints promptly and effectively to ensure a positive customer experience.
required skills and expectations:
1. excellent communication skills: you should have strong verbal communication skills to interact effectively with passengers and other staff members.
2. customer service orientation: a customer-focused approach is essential to handle passenger inquiries and provide assistance as needed.
3. problem-solving ability: you should be able to think on your feet and resolve issues efficiently in a fast-paced airport environment.
4. attention to detail: accuracy is crucial in handling check-in procedures and ensuring the smooth flow of operations.
5. ability to work in a team: ground hostesses need to collaborate with other staff members to ensure the overall efficiency and success of airport operations.
Experience
Fresher
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Hostess
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata