job title: customer support (night shift)
client name: joules to watts
location: bangalore, karnataka, india
job type: full-time (on-site)
experience: 0-3 years
role summary:
joules to watts is seeking a highly motivated customer support to join hr operations team. the ideal candidate will handle employee queries, support hr processes, and ensure seamless operations with excellent communication skills.
responsibilities:
provide support for hr operations and processes.
handle employee queries via calls, emails, and chat.
maintain accurate employee records and documentation.
ensure adherence to hr policies and compliance standards.
collaborate with cross-functional teams to resolve issues promptly.
deliver excellent customer service while maintaining professionalism.
requirements:
graduate in any field (mandatory).
0-3 years of experience in customer support or hr operations (freshers welcome).
excellent english communication skills (verbal & written).
knowledge of hr processes and operations preferred.
strong problem-solving and interpersonal skills.
ability to work on night shifts.
note:
1. applications will only be accepted through the ats link provided above. profiles shared
through other means will not be considered.
2. prolegion does not charge any fee from candidates at any stage. if anyone approaches you
for money in exchange for this opportunity, treat it as fraud and report it to us immediately.