- key responsibilities:
1. supervise airport ground staff: monitor and oversee the activities of airport ground staff to ensure efficient and smooth operations.
2. coordinate air ticketing processes: manage ticketing procedures and assist passengers with ticketing-related inquiries.
3. oversee airport ramp operations: ensure the safe and timely movement of aircraft on the ramp, coordinating with ground crew and pilots.
4. resolve passenger issues: address and resolve passenger complaints, concerns, and queries efficiently and professionally.
5. monitor airport security: ensure that security protocols are followed by both staff and passengers to maintain a safe airport environment.
- required skills and expectations:
1. strong communication skills: able to effectively communicate with passengers, staff, and other stakeholders.
2. attention to detail: must be detail-oriented to oversee various airport operations and ensure accuracy.
3. problem-solving abilities: capable of quickly resolving issues and handling unforeseen circumstances.
4. customer service orientation: prioritize customer satisfaction and provide excellent service to passengers.
5. ability to work under pressure: manage stressful situations calmly and make decisions promptly in a fast-paced airport environment.
Experience
Fresher
No. of Openings
20
Education
12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata