key responsibilities:
1. airport ticketing: handling ticketing and reservation for passengers, ensuring accuracy in issuing tickets, and providing excellent customer service at the ticket counter.
2. airport ramp: assisting in aircraft maintenance, loading and unloading luggage, guiding airplanes to the designated parking spots, and ensuring the safety on the ramp area.
3. airport ground staff: providing assistance to passengers during check-in, boarding, and deplaning, handling baggage, coordinating with other airport staff for smooth operations, and ensuring passenger satisfaction throughout their airport experience.
required skills and expectations:
1. excellent communication skills to interact with passengers and provide clear instructions.
2. ability to work in a fast-paced environment and handle stressful situations calmly and efficiently.
3. strong customer service skills to ensure passenger satisfaction and resolve any issues effectively.
4. basic computer knowledge to operate airport systems for ticketing and other procedures.
5. physical fitness to handle manual tasks like lifting baggage and standing for long periods.
6. willingness to work in shifts and adapt to changing schedules in the airport environment.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, Bachelor of Hotel Management, Any Bachelor Degree, Any Master Degree
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata