- greeting passengers: as airport staff, you will be responsible for warmly welcoming passengers as they enter the airport, providing a friendly and helpful first impression.
- checking tickets and boarding passes: you will need to verify passengers' tickets and boarding passes to ensure they have the correct documents for their flight, assisting with any issues that may arise.
- assisting with luggage: helping passengers with their luggage, directing them to baggage check-in areas or assisting with carrying bags if needed.
- providing information: answering passengers' questions about flight schedules, gate locations, airport services, and other relevant information to ensure a smooth travel experience.
- ensuring security: maintaining vigilance and following security protocols to ensure the safety of passengers and airport personnel.
- handling customer inquiries: dealing with customer inquiries and complaints professionally and resolving issues effectively to ensure customer satisfaction.
skills and expectations:
- excellent communication skills to interact with passengers and colleagues effectively.
- strong customer service skills to provide a positive experience for passengers.
- ability to work well under pressure in a fast-paced environment.
- attention to detail to accurately check tickets and assist passengers with luggage.
- ability to follow security protocols and ensure the safety of passengers and airport operations.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata