- greeting passengers: a key responsibility of an airport representative is to warmly welcome and assist passengers at the airport, creating a positive first impression.
- providing information: airport representatives need to provide accurate and helpful information to passengers regarding flight details, boarding procedures, baggage handling, and other airport-related queries.
- assisting with check-in: helping passengers with the check-in process, including issuing boarding passes, tagging luggage, and directing them to the boarding gate.
- handling customer inquiries: addressing passenger concerns, complaints, and inquiries professionally and efficiently to ensure a smooth travel experience.
- collaborating with airline staff: coordinating with airline staff, security personnel, and other airport personnel to ensure the efficient operation of airport services.
- maintaining cleanliness: keeping the airport terminal and passenger areas clean and organized to enhance the overall passenger experience.
- ensuring safety: adhering to safety protocols and regulations to ensure the safety and security of passengers and airport facilities.
skills and expectations:
- excellent communication skills
- customer service-oriented
- problem-solving abilities
- ability to work well under pressure
- strong attention to detail
- basic computer skills
- flexibility to work in shifts including nights and weekends.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.Pharma
Role
Airport Representative
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata