Hiring Freshers || Airport Representative

Flyhie Aviation

- greet and assist arriving passengers: as an airport representative, you will be responsible for welcoming and aiding passengers as they arrive at the airport. this includes providing directions, answering questions, and ensuring a smooth transition through the terminal.

- assist with check-in and boarding procedures: you will help passengers with the check-in process, ensuring they have the necessary documents and assisting them with boarding procedures to ensure a timely departure.

- handle customer inquiries and complaints: it is essential to address passenger inquiries and resolve any complaints promptly and efficiently. this may involve coordinating with other airport staff or airlines to find solutions.

- coordinate with airline staff: you will work closely with airline representatives to facilitate smooth operations, communicate flight information, and assist with any issues that may arise during the check-in and boarding processes.

- maintain a clean and organized work environment: keeping the airport terminal clean and organized is crucial for ensuring a positive passenger experience. this includes monitoring waiting areas, restrooms, and other public spaces.

skills and expectations:

- excellent communication skills: you must be able to effectively communicate with passengers from various backgrounds and provide clear instructions.

- customer service-oriented: a strong focus on customer satisfaction and the ability to handle difficult situations with professionalism is essential.

- attention to detail: ensuring accuracy in check-in procedures and boarding operations is critical for a successful experience for passengers.

- ability to work in a fast-paced environment: working in an airport can be busy and demanding, so being able to multitask and stay calm under pressure is important.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, M.A

• Role

  Airport Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata