key responsibilities:
1. greeting passengers: welcome passengers as they enter the airport, providing assistance with check-in procedures and directing them to the appropriate terminal or gate.
- ensure a warm and friendly welcome to create a positive experience for passengers.
2. assisting with baggage: help passengers with their luggage, ensuring it is properly tagged and checked in accordance with airline regulations.
- handle baggage carefully to prevent damage and ensure it reaches the correct destination.
3. providing information: assist passengers with inquiries about flight schedules, boarding procedures, and airport facilities.
- have knowledge of airport layout, flight schedules, and airline policies to effectively address passenger questions.
4. ensuring safety: monitor the departure and arrival areas to ensure compliance with airport security regulations and safety protocols.
- keep a watchful eye on passenger activities to identify and report any suspicious behavior or security concerns.
required skills and expectations:
- excellent communication skills to interact professionally with passengers and airport staff.
- strong customer service abilities to provide assistance and resolve issues effectively.
- ability to work in a fast-paced environment and maintain a calm demeanor under pressure.
- basic knowledge of airport operations and procedures to assist passengers accurately.
- willingness to work flexible hours, including evenings, weekends, and holidays as required.
Experience
Fresher
No. of Openings
20
Education
12th Pass, 10th Pass, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, M.A
Role
Airport Representative
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata