Airport Ground Staff || Freshers & Experienced

job title: airport ground staff

location: any airport in india

department: ground operations

job summary

the ground staff is responsible for providing customer service, ensuring smooth airport operations, assisting passengers, and supporting airline procedures at the terminal.

key responsibilities

passenger check-in, boarding, and departure formalities

baggage handling & tagging

assisting passengers with queries, seat upgrades, and special assistance

coordinating with security, ramp, and airline teams

ensuring safety standards and airline guidelines

preparing reports, documentation & flight data

managing arrival passengers, conveyor belt support, and lost & found process

maintaining professional behaviour and customer service quality

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eligibility criteria

minimum 12th pass (hsc)

age: 18–30 years

good communication in hindi/english

presentable personality & customer-friendly attitude

physically fit (no major medical issues)

freshers can apply

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preferred qualifications (optional)

aviation certificate / ground staff training certificate

diploma in hospitality / tourism / aviation

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salary range

₹18,000 – ₹32,000 (depending on performance, location, company policy)

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documents required

10th & 12th marksheet

aadhaar card

pan card

passport-size photos

aviation certificate (if available);

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office