key responsibilities:
1. assisting passengers: provide assistance to passengers during check-in, boarding, and disembarkation, ensuring a smooth and pleasant travel experience.
2. baggage handling: assist passengers with their luggage, ensuring it is properly tagged, loaded onto the aircraft, and handed back upon arrival.
3. security checks: conduct security checks on passengers and their belongings as per the airport's safety protocols.
4. flight coordination: communicate with flight crew, ground crew, and other staff to ensure timely departure and arrival of flights.
5. customer service: address passenger queries, resolve complaints, and provide information on flight schedules, delays, and other related matters.
required skills and expectations:
1. strong communication skills: ability to interact effectively with passengers, colleagues, and other stakeholders in a professional manner.
2. attention to detail: ensure accuracy in baggage handling, security checks, and other tasks to maintain operational efficiency and safety.
3. team player: work collaboratively with other ground staff members to ensure a seamless travel experience for passengers.
4. physical stamina: ability to stand for long periods, lift heavy luggage, and move swiftly to handle various tasks in a fast-paced airport environment.
5. adaptability: be flexible in handling changing work schedules, flight delays, and other unpredictable situations that may arise in a dynamic airport setting.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata