key responsibilities:
1. assist passengers: help passengers with check-in, boarding, and any other inquiries they may have before their flight.
2. manage luggage: ensure passengers' luggage is properly checked in, loaded onto the correct flight, and returned to them upon arrival.
3. coordinate flights: work with the flight crew to ensure smooth departure and arrival of flights.
4. ensure safety: monitor the airport grounds to ensure safety protocols are followed and any issues are addressed promptly.
5. handle paperwork: assist with processing passenger documentation, ticketing, and other administrative tasks as needed.
required skills and expectations:
1. good communication skills: able to communicate effectively with passengers, flight crew, and other airport staff.
2. attention to detail: must be detail-oriented to ensure all luggage is properly tagged and loaded onto the correct flight.
3. ability to work in a fast-paced environment: must be able to handle multiple tasks efficiently and remain calm under pressure.
4. customer service skills: should be friendly, approachable, and able to assist passengers in a professional manner.
5. basic computer skills: should be comfortable using computer systems for ticketing and other administrative tasks.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata