- handling check-in, boarding, and disembarkation procedures: airport ground staff are responsible for assisting passengers with check-in procedures, ensuring smooth boarding, and facilitating the disembarkation process upon arrival.
- assisting passengers with baggage: ground staff help passengers with their baggage, ensuring it is properly tagged and loaded onto the aircraft.
- providing information and assistance to passengers: ground staff serve as a point of contact for passengers, providing them with information about flight schedules, delays, and other relevant details.
- ensuring the safety and security of passengers: it is essential for airport ground staff to maintain a safe and secure environment for passengers, adhering to all safety protocols and regulations.
- performing ticketing and reservation duties: ground staff handle ticketing and reservation tasks, assisting passengers with booking flights and managing their reservations.
- good communication skills: airport ground staff should possess excellent communication skills to effectively interact with passengers and provide them with necessary information and assistance.
- customer service orientation: a strong customer service orientation is crucial for airport ground staff, as they must ensure passenger satisfaction and resolve any issues or complaints effectively.
- ability to work in a fast-paced environment: airport ground staff should be able to work efficiently in a fast-paced and dynamic airport environment, handling multiple tasks simultaneously.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata