key responsibilities:
1. assist passengers: help passengers with their check-in process, boarding, and any other assistance they may need before or after their flight.
2. baggage handling: ensure smooth handling of passenger baggage from check-in to loading them onto the aircraft.
3. security checks: perform security checks on passengers and their luggage to ensure compliance with safety regulations.
4. gate duties: manage boarding gates, announce flight schedules, and assist passengers with boarding procedures.
5. customer service: provide excellent customer service by addressing passenger inquiries, resolving issues, and maintaining a friendly and professional demeanor.
required skills and expectations:
1. good communication skills: ability to effectively communicate with passengers and colleagues in a clear and courteous manner.
2. attention to detail: pay close attention to details to ensure accurate handling of baggage and compliance with security protocols.
3. customer service orientation: demonstrate a customer-centric approach and willingness to go the extra mile to assist passengers.
4. ability to work in a team: collaborate with other ground staff members and airline personnel to ensure smooth operations.
5. flexibility: adapt to changing work schedules, flight delays, and other unforeseen circumstances in a fast-paced airport environment.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata