12th Pass Freshers For Airport Ground Staff

Flyhie Aviation

- responsible for assisting passengers at check-in counters, providing information on flights, and helping with ticketing and baggage check-in. this includes ensuring that passengers' needs are met promptly and efficiently.

- assisting passengers with boarding procedures, ensuring timely boarding and maintaining order at the boarding gates. this involves checking tickets, scanning boarding passes, and guiding passengers to their seats.

- handling passenger queries and complaints professionally and resolving any issues or concerns in a courteous manner. this requires good communication skills and the ability to remain calm under pressure.

- collaborating with airline staff, security personnel, and other ground crew members to ensure smooth operations at the airport. this involves effective communication and teamwork to ensure passenger safety and satisfaction.

- monitoring and controlling the flow of passengers at various airport areas, such as terminals, security checkpoints, and boarding gates. this includes crowd management and ensuring compliance with airport regulations and safety protocols.

skills and expectations:

- excellent communication skills to interact with passengers and colleagues effectively.

- customer service-oriented mindset with a focus on providing a positive experience for passengers.

- ability to work under pressure and handle stressful situations with composure.

- flexibility to work in shifts, including nights, weekends, and holidays.

- attention to detail to ensure accuracy in ticketing and baggage handling processes.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata