key responsibilities:
1. assisting passengers: provide assistance to passengers at the airport, including answering questions, providing directions, and helping with luggage.
2. checking baggage: ensure that baggage is properly checked, tagged, and loaded onto the correct aircraft.
3. boarding and deplaning: assist passengers with boarding and deplaning procedures, ensuring a smooth and efficient process.
4. security checks: conduct security checks on passengers and baggage to ensure compliance with safety regulations.
5. handling emergencies: respond to any emergencies or incidents that may arise, following established protocols and procedures.
required skills and expectations:
1. excellent communication skills: ability to effectively communicate with passengers and colleagues in a clear and professional manner.
2. attention to detail: must pay close attention to details to ensure accurate baggage handling and security checks.
3. customer service orientation: strong focus on providing excellent customer service to ensure passenger satisfaction.
4. ability to work in a fast-paced environment: capable of working efficiently under pressure and adapting to changing situations quickly.
5. team player: willingness to work collaboratively with other ground staff members to ensure smooth operations at the airport.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata