key responsibilities:
1. assist passengers: helping passengers with check-in, boarding, and any other queries or needs they may have before or after their flight.
2. manage baggage: handling baggage, ensuring it is properly tagged, loaded, and unloaded from the aircraft.
3. security checks: conducting security checks on passengers and their luggage to ensure safety and compliance with regulations.
4. ground operations: assisting in the smooth operations of the airport, including coordinating with other teams and ensuring timely departures and arrivals.
5. customer service: providing excellent customer service to passengers by addressing their concerns and ensuring a positive experience at the airport.
required skills and expectations:
1. good communication skills: ability to communicate effectively with passengers and team members.
2. attention to detail: being meticulous in handling baggage, conducting security checks, and assisting passengers.
3. customer-oriented: focusing on providing excellent service and meeting customer needs.
4. team player: collaborating with colleagues to ensure efficient airport operations.
5. physical fitness: ability to stand for long hours, lift heavy luggage, and move around the airport terminal.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata