- greeting and assisting passengers:
as airport ground staff, your primary responsibility will be to greet passengers, assist them with check-in, baggage handling, and providing information about flights and airport facilities.
- ensuring safety and security:
you will be responsible for ensuring the safety and security of passengers, luggage, and airport premises by following all security protocols and regulations.
- boarding and disembarking:
you will assist passengers with boarding and disembarking from the aircraft, ensuring a smooth and efficient process.
- handling customer queries:
as the frontline staff, you will be required to address customer queries, complaints, and requests in a professional and timely manner.
- maintaining cleanliness:
you will be responsible for maintaining cleanliness and orderliness in the airport terminal and boarding areas.
skills and expectations:
- strong communication skills: you should have excellent communication skills to interact effectively with passengers and team members.
- customer service orientation: a customer-centric approach is essential to provide a positive experience to passengers.
- attention to detail: being meticulous and attentive to details is important to ensure accuracy in handling baggage and passenger information.
- ability to work in a fast-paced environment: you should be able to work efficiently under pressure and handle multiple tasks simultaneously.
- team player: collaboration and teamwork are crucial in this role to ensure smooth operations at the airport.
Experience
0 - 1 Years
No. of Openings
29
Education
12th Pass, 10th Pass, I.T.I. [Other], B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
kolkata