key responsibilities:
1. assisting passengers: help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.
2. security checks: conduct security screenings on passengers and their belongings to maintain safety and compliance with airport regulations.
3. customer service: respond to passenger inquiries, resolve complaints, and provide information about flight schedules and airport facilities.
4. ramp operations: coordinate with the ground crew for aircraft pushback, marshall aircraft to and from the gate, and ensure the safe movement of aircraft on the tarmac.
5. baggage handling: manage baggage sorting, loading, and unloading to ensure timely and accurate transfer of luggage to and from the aircraft.
required skills and expectations:
1. excellent communication skills to interact effectively with passengers and colleagues.
2. ability to work efficiently in a fast-paced environment and adapt to changing priorities.
3. strong attention to detail to handle luggage accurately and ensure passenger safety.
4. basic computer skills to update passenger information and access flight schedules.
5. physically fit and able to lift heavy luggage when necessary.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata