key responsibilities:
1. assist passengers: help passengers check-in, provide boarding passes, and assist with baggage check-in.
- ensure passengers have a smooth and hassle-free check-in process.
2. manage security: enforce security measures and protocols to ensure the safety and security of passengers and airport staff.
- monitor passenger screening procedures and respond to any security threats or incidents.
3. handle luggage: assist passengers with luggage handling and ensure proper tagging and loading onto the aircraft.
- make sure all luggage is safely transported to the correct aircraft.
4. provide information: offer assistance and information to passengers regarding flights, boarding gates, and airport facilities.
- help passengers navigate the airport and answer any questions they may have.
5. resolve customer issues: address passenger complaints or concerns in a professional and efficient manner.
- ensure customer satisfaction by resolving issues promptly and effectively.
required skills and expectations:
1. good communication skills: ability to communicate clearly and effectively with passengers and colleagues.
2. customer service orientation: a friendly and helpful attitude towards passengers to provide a positive airport experience.
3. attention to detail: ability to pay close attention to details to ensure accuracy in ticketing and luggage handling.
4. ability to work under pressure: maintain composure and efficiency in a fast-paced airport environment with time constraints.
Experience
0 - 1 Years
No. of Openings
39
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata