Airport Customer Service Associate Jobs For 12th Pass Freshers

Flyhie Aviation

- greet and assist passengers: welcome travelers at the airport, provide directions, answer questions, and assist with check-in procedures.

- handle customer inquiries: address customer concerns, provide information about flights, luggage policies, and airport facilities, and resolve issues promptly.

- perform ticketing and check-in: issue boarding passes, check baggage, process reservations, and ensure accurate documentation for passengers.

- assist with boarding and deboarding: coordinate boarding procedures, guide passengers to their seats, assist with stowing luggage, and ensure a smooth departure process.

- monitor flight schedules: keep track of arrival and departure times, make announcements regarding delays or gate changes, and assist passengers with connecting flights.

- maintain cleanliness and order: ensure waiting areas and check-in counters are clean and organized, restock supplies as needed, and assist with crowd control during peak travel times.

required skills and expectations:

- excellent communication skills: ability to interact effectively with passengers, colleagues, and other airport staff in a professional and courteous manner.

- strong customer service orientation: a focus on meeting the needs of travelers, addressing concerns promptly, and creating a positive customer experience.

- attention to detail: accuracy in processing tickets, handling baggage, and providing information to passengers to ensure smooth travel experience.

- ability to work in a fast-paced environment: comfortable working under pressure, multitasking, and adapting to changing circumstances in a busy airport setting.

- flexibility and teamwork: willingness to assist in various roles, collaborate with team members, and contribute to a cohesive and efficient airport operation.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata