Airport Customer Service Associate - Full Time - Freshers

Flyhie Aviation

key responsibilities:

1. assist passengers with check-in procedures and boarding processes: the airport customer service associate will help passengers with check-in, baggage drop-off, and boarding procedures to ensure a smooth and hassle-free experience.

2. provide information and assistance to travelers: answer questions, provide directions, and assist passengers with any concerns or issues they may have while at the airport.

3. handle customer inquiries and complaints: address customer inquiries, resolve issues, and ensure customer satisfaction by providing exceptional service at all times.

4. coordinate with other airport staff: collaborate with ground operations, ground managers, ground staff, and ground hostesses to ensure efficient airport operations and passenger services.

5. maintain a clean and organized work area: keep the customer service area clean and organized to create a welcoming environment for passengers and staff.

required skills and expectations:

1. excellent communication and interpersonal skills: ability to communicate effectively with passengers and colleagues, and provide exceptional customer service.

2. strong problem-solving skills: capable of resolving customer issues and complaints in a professional and timely manner.

3. attention to detail: ability to handle multiple tasks simultaneously while paying attention to detail to ensure accuracy in all services provided.

4. ability to work in a fast-paced environment: comfortable working in a dynamic and busy airport setting, and able to adapt to changing situations quickly.

5. positive attitude and team player: willingness to work collaboratively with colleagues and provide support to ensure a positive experience for passengers.

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata